Shipping policy
Digital Delivery Only
All products sold by TheUserManuals.com are digital downloads. We do not sell or ship physical products.
Once your order has been successfully processed, your purchased manual(s) will be delivered electronically to the email address provided during checkout.
Delivery Time
Most orders are processed and delivered within a few minutes of payment confirmation. In some cases, delivery may take longer due to payment verification, technical issues, or high order volumes.
If you have not received your manual within 30 minutes, please:
- Check your spam or junk email folder.
- Ensure the email address entered during checkout is correct.
- Contact us if you still cannot locate your order.
File Format
Unless otherwise stated, all manuals are supplied in PDF format, making them compatible with most computers, tablets, and smartphones.
Order Availability
If, in the rare event, a purchased manual cannot be delivered immediately, we will contact you as soon as possible with an update. We may source the requested manual and deliver it once it becomes available or discuss the available options with you.
Manual Requests
Can't find the manual you're looking for?
We're continually expanding our catalogue based on customer requests. Simply contact us with the manufacturer, model number, and any additional information you have. We'll do our best to source the manual, add it to our catalogue, and make it available for purchase as quickly as possible.
Delivery Issues
If you experience any problems receiving your order or accessing your files, please contact our customer support team. We'll be happy to assist and ensure you receive your purchase as quickly as possible.
Thank you for choosing TheUserManuals.com.